In our current research, we have determined that Bao Casino operates reputably. The young provider has only been on the market since 2018, but can already convince with a first-class game portfolio, a lucrative 200 euros (100 percent) + 20 free spins welcome bonus and a strong customer service. There are still a few small points of criticism, but Bao Casino is surprisingly well positioned for a young provider. In the following experience report, we explain where the strengths and weaknesses of Bao Casino lie.
- On the market since 2018
- German-language website available
- Lucrative 200 euro (100 percent) + 20 free spins bonus
- First-class game offer with many top games
Offer of casino games
Bao Casino is characterized by a great variety in its portfolio. Top games like Book of Dead, Starburst, Gonzo’s Quest, Jungle Books and Book of Egypt are available in large quantities. The manufacturers represented in the portfolio include Microgaming, Yggdrasil, Amatic, BGaming, Platipus, Play’n Go, EGT, ELK and NetEnt. The online slots dominate the offer numerically. But there is also a lot on offer in the table games.
There is also a modern live casino where gambling fans have the opportunity to experience blackjack, roulette and various other live dealer games with a real croupier. The large selection of games is impressive for an online casino that has only been on the market since 2018. We could not discover a Bao Casino scam by any stretch of the imagination. That would have surprised us as well, because renowned manufacturers like Play’n GO and NetEnt strictly ensure that their cooperation partners work reputably.
Casino bonus: up to 200 euros and 20 free spins for new customers
According to our experience, it is worth making the first deposit at Bao Casino, because there is an unusual lucrative welcome bonus. For the first deposit, which must be at least 15 euros, there is a 100 percent bonus and an additional 20 free spins for Jungle Book. This is a lucrative package, especially since the bonus only needs to be played through 40 times. The free spins winnings have to be wagered 15 times. These are fair requirements that allow the new customer to reap a hefty profit with a bit of luck.
The bonus period is set comparatively tight at 7 days. But with a bit of planning and prudence, it should not be a problem to use the welcome bonus correctly. It is also possible to claim the bonus in the form of bitcoin or another cryptocurrency. But most customers will probably stick to the tried and tested euro. We have a detailed experience report on the Bao Casino bonus, in which we explain in detail how the bonus conditions work and which steps are necessary to optimally activate and use the lucrative bonus.
Support: available around the clock and competent
At Bao Casino, it is possible to contact customer service around the clock. There is a live chat and a contact form for this purpose. It goes without saying that contact via live chat is faster than via contact form. But surprisingly, even the written inquiries via the contact form are usually answered within a few hours. From such details, it becomes clear that a Bao Casino scam is very unlikely. A problematic provider would not invest a lot of money in a well-functioning customer service.
But the customer service is not only serious, but also qualitatively on a good level. Inquiries are answered quickly and specifically. This is important, for example, if a customer has a question about a certain promotion, a withdrawal or a deposit. In such cases, the support staff must not only be able to answer in a friendly manner, but also competently. According to our experiences during the current test, this is the case at Bao Casino.
Deposit and withdrawal options: huge selection including bitcoin
The experience with Bao Casino will certainly not fail because the right payment method is not available. Bao Casino is an online casino with credit card and much more. For example, it is also possible to use Paysafecard, Skrill, Neteller, ecoPayz, NeoSurf, Rapid Transfer and Astropay. For especially modern casino fans, it is also good to know that it is also possible to make deposits and withdrawals with Bitcoin, Litecoin, Ethereum and various other cryptocurrencies.
During our research, we put ourselves in the position of a customer and made various deposits and withdrawals using different payment methods. The clear finding: deposits and withdrawals are processed very quickly. Bao Casino takes no more than 24 hours to approve withdrawals. Often, the release even takes place immediately after the withdrawal request. The security of the transactions is guaranteed by SSL encryption.
Usability of the software: user friendly designed casino
Overall, the clarity is good, although it might still be possible to straighten the whole thing out a bit in one or two details. But in view of the large game portfolio, it is not easy to always find a perfect solution. Overall, the software engineers have done a good job, though. What is especially commendable is that it is not at all noticeable that this is a new casino. Bao Casino fits seamlessly into the modern casino landscape and stands out positively, especially with strong content.
Graphic design: independent look and good speed
With a new casino, we always look very closely to see if the designers have managed to create an independent look. The somewhat unusual color design alone has succeeded in this at Bao Casino. But also in the structures, it is clear in many places that the designers have tried to learn from the top casinos and develop their own style. This is largely successful, even if the colors are perhaps a bit too shrill in some places. Ultimately, however, this is always a question of individual taste.
The speed is very good in all games. We could not find any slow games. There is also good news for gambling fans who play roulette, baccarat or other table games in the modern live casino: Technically, the Live Casino is on top level. However, this is partly due to the fact that most of the games come from the market leader Evolution Gaming. But just as important is the fact that a strong casino platform is available. Overall, Bao Casino convinces with a successful design.
Security: EU license would be even better
A license from the government of Curaçao is by no means rare in the modern casino world. There are many reputable casinos that have a Curaçao license and not an EU license. Nevertheless, it would be nice if Bao Casino would get an EU license as well in the near future. Given the seriousness across the board, this shouldn’t be difficult. Ultimately, however, this probably also depends on whether the new casino is positively received by gambling fans in Europe.
Is Bao Casino a scam or reputable? The license can only ever give an indication of whether a provider is reputable. After our extensive research, we can state that Bao Casino is not yet best online casino, but the seriousness is impeccable. We have not developed any concerns at any point. Whether it was about the customer service, the payouts or the security of the games: In all areas, Bao Casino makes an excellent impression.
Maximum and minimum limits in the casino: fair limits for gambling
Per day, customers can withdraw 3,000 euros at Bao Casino. Per week there is a limit of 6,000 euros. Per month, it is possible to withdraw up to 15,000 euros. This should be more than enough for many gambling fans, especially since it is always possible to pay out higher winnings later if necessary. For the absolute high rollers on the market, the limits are perhaps a bit too tight. But what is important is that Bao Casino states the limits transparently, so that every player can adjust to the rules.
We definitely cannot see any fraud in the limits, especially since it is not easy for a normal gambling fan to exceed the daily limit. Most gambling fans play with relatively small budgets and therefore rarely win five-digit amounts even on a real lucky streak. However, in the end it is crucial without hin that it is always possible to pay out the winnings. In the worst case, i.e. an exceptionally high win, the customer may have to spread the payouts over several weeks or months.
Payout ratio: many lucrative games in the portfolio
The days when download casinos could quote an average payout ratio for the entire offer are over. It’s a good thing too, because no one wants download casinos again. In modern browser casinos, the portfolio is constantly changing, so the bao is not able to give the payout percentage for the entire offer. However, this is not interesting for most players. More importantly, what are the payout percentages of the individual games?
At Bao, for example, there are many slot machines from NetEnt. This manufacturer is known for having many top games with high payout ratios, for example Blood Suckers. The slots from Play’n GO also have almost consistently above-average payout ratios. Is Bao Casino a scam or reputable? The payout ratio is significantly better than in any arcade. In this respect, it would be absurd to speak of fraud. Best casino bonus? That is debatable. But when it comes to payout ratios at Bao Casino, there are no two opinions: The payout ratios are first-class for most games.
Additional offers / special features of the casino: attractive VIP program
In Bao Casino there is the so-called Bao Quest. The player collects points and when enough points are accumulated, the slot is classified in the VIP program. There are bronze, silver, gold and platinum levels. One advantage of the VIP levels is that the payout limit is raised. Another advantage is that the player gets an attractive gift for his birthday. In addition, the VIPs get a monthly cashback, which makes playing even more interesting.
In addition, the top players in the two highest categories can occasionally benefit from invitations to special events. Overall, the loyalty program at Bao Casino is very attractive. Many players have the opportunity to benefit significantly in the long run. For quite normal gambling fans who bet a few euros every now and then, however, the loyalty program is rather uninteresting. But according to our Bao Casino experiences, however, there is always the possibility for the quite normal customers to benefit from interesting promotions and bonus offers. One more important detail: Users of the Bao Casino app can also take advantage of all casino benefits.
Is Bao Casino scam or serious?
Bao Casino is a reputable new online casino. Our experiences with the current online casino test clearly prove that the provider operates in a customer-friendly manner. This becomes clear, for example, in the good customer service, which is available around the clock. The range of games is characterized by high-quality slot machines and table games from renowned manufacturers. With games from companies such as NetEnt and Yggrasil, it is ensured that the gaming fun remains permanently at a high level. The Live Casino can also hold its own at the highest level thanks to the top games from Evolution Gaming.
According to our Bao Casino experiences, it is worth activating the lucrative new customer bonus. In addition to the 200 euro (100 percent) deposit bonus, new customers can also benefit from 20 free spins. The bonus conditions are transparent and fair. We could not discover any fraud at any point, not even in the bonus rules. Bao Casino is a young offer, but the casino operator clearly knows what it is doing. The quality is at an amazing level in all areas, and not just for a young provider. We can fully recommend opening an account at the excellent Bao Casino to all gambling fans.